Privacy & important notices

Who is responsible for your data

This website and the counselling practice behind it are run by Viktorija Pileckaite, M.Sc. Psychologie, based in Amman, Jordan. All sessions are held online. You can reach me through the contact page, or by post:

Viktorija Pileckaite
P.O. Box 3834
Amman 11821
Jordan

What I collect

Only what you type into a form on this site. That is your name, email address and message if you use the contact form. Nothing else is collected about you personally.

Why

To reply to you, and for nothing else. I do not send newsletters, and I will not share your address with anyone.

Where it is stored

Form submissions are stored by the platform that hosts this website. A message sent through the contact form is also delivered to me by email: it passes through the email delivery service Resend, a company based in the United States, and arrives in my Gmail inbox. Bookings are handled by Calendly, which has its own privacy notice and holds the details you enter there. Payments are made through PayPal, Revolut or bank transfer, and those providers hold their own records of the transaction — I never see or store your card details.

Your rights

You can ask me at any time what I hold about you, ask for it to be corrected, or ask for it to be deleted. Write to me through the contact page and I will action it.

Please don't send sensitive detail through the form

The contact form is convenient but it is not a clinical channel. Keep it to a sentence or two about what you'd like to discuss. Anything detailed belongs in a session, where it is properly confidential.

Important notice about this service

What I offer is psychological counselling. The methods come from modern psychotherapy and the research behind it, and the work is structured, practical and time-limited.

It is not emergency or crisis care, and nothing on this website is intended to diagnose or treat a medical condition. If what you need is clinical treatment or a consultation with a psychiatrist, I will tell you plainly and help you find it — and explain why I think so in your case.

If you are in immediate danger, or thinking about harming yourself, please contact your local emergency number or a crisis line in your country now. Do not wait for a reply from this website.

If during our work it becomes clear that you need something other than counselling, I will say so, explain my reasoning, and help you find the right support rather than simply ending the work.